Toll’s global freight forwarding platform is now operational and moves international air and ocean freight shipments, but the company has not returned full functionality to its MyToll portal, which allows customers to book pickups, create shipments and shipments, and track and trace deliveries.

The cyber attack – which has now dragged on for almost a month since Toll first alerted customers on February 3 – has also prevented the tracking and tracing of historical bookings, with Toll hoping to restore functionality on that front “in the coming weeks”.

Although Toll took the drastic step of shutting down many of its systems in the face of the cyberattack, it declined to comment on how many of those systems were actually affected or infected by the targeted ransomware attack. Speaking to Investor Daily in February, a spokesperson said Toll would not pay a ransom for its systems and that it had not engaged with the attacker.

"We believe our decision not to comply with the attacker's demands is a responsible and appropriate course of action for our business and as a leader in the wider logistics sector we do not want to encourage this type of attack on other businesses," a spokesperson for Toll told Investor Daily at the time.

While Toll has taken the matter to the appropriate authorities, it remains unclear what other steps the company has taken to protect itself from future attacks.

"Cybercrime risk is something organizations are facing in increasing numbers here and around the world, which has implications for society as a whole," a Toll spokesperson told Investor Daily.

"We are working closely with the relevant authorities to share what we have learned and believe we need to take a whole-of-community approach to counter what is a growing threat." We will implement these learnings in the way we at Toll design and manage our operations going forward.”

Several other businesses have been subject to ransomware attacks before, most notably global logistics company Maersk, which was crippled by an attack originating in Ukraine and believed to be the work of the Russian military. This attack cost Maersk almost $300 million.